COLOMBO / DIGITAL MARKETING + BUSINESS COMMUNICATION
SEO, websites, bulk SMS, WhatsApp automation, AI voice agents and cloud PBX from one Colombo team, priced in rupees.
Get found. Make every enquiry count. Build your website and marketing around the way customers call, message and buy, with communication requirements scoped before setup.
Powering growth for
Sri Lanka's operators
GET FOUND / CORE AGENCY SERVICES
Search, websites and the channels that build on them. Every card links to the service, its scope and its packages.
Rank for the searches your customers type.
Explore the serviceShow up in the map pack in your own neighbourhood.
Explore the serviceFast, mobile-ready websites that turn visitors into enquiries.
Explore the serviceWooCommerce and Shopify stores with local payments.
Explore the serviceContent in Sinhala, Tamil and English.
Explore the serviceCampaigns tracked through to messages and calls.
Explore the service01 / NEVER MISS A CUSTOMER
Eight ways to connect your marketing, messaging and customer service. Choose a starting point; we confirm the scope, availability and price in your proposal.
Plan bulk campaigns, OTP codes and transactional alerts around your customers, website and message volumes. Request an SMS gateway quote in rupees, with route, sender ID and integration checks before activation.
Request a quotePlan a cloud PBX or PABX system around your office, branches and staff. Compare IP phone, desktop and mobile requirements in one business phone proposal, with number availability and call charges checked before setup.
Request a quoteDesign a call centre around the way your team handles enquiries. Start with agent numbers, queues and reporting needs, then assess CRM integration and optional AI overflow in a clearly scoped quote.
Request a quoteExplore an AI receptionist for customer enquiries, appointment requests and follow-ups. We scope your call flow first, then confirm supported languages, phone connectivity, integrations and usage charges before you commit.
Request a quotePlan an IVR menu that helps callers reach the right team. Discuss recorded prompts, routing and potential voice broadcast or voice OTP requirements, with route availability and usage terms confirmed in your quote.
Request a quotePlan WhatsApp Business API onboarding, customer messaging and store automation with one Colombo team. Assess your number, shared inbox and integrations first, then agree setup costs and separate messaging charges.
Request a quotePlan a website or WhatsApp AI chatbot around your own content, customer questions and handover process. Choose the channels you need, with language testing, integration scope and data terms confirmed before launch.
Request a quoteStart your PA system and audio-visual project with a building brief. Discuss zones, speaker coverage, background music and meeting-room needs, then confirm survey availability, installation scope and maintenance terms.
Request a quoteDU SMS / IN FOCUS
Plan bulk campaigns, OTP codes and transactional alerts around your customers, website and message volumes. Request an SMS gateway quote in rupees, with route, sender ID and integration checks before activation.
DU Cloud PBX / IN FOCUS
Plan a cloud PBX or PABX system around your office, branches and staff. Compare IP phone, desktop and mobile requirements in one business phone proposal, with number availability and call charges checked before setup.
02 / HOW IT FITS TOGETHER
SEO and Google Maps help customers discover you.
They call, message on WhatsApp or fill in a form.
Plan the right mix of staff, routing and automation.
Agree reminders and updates around your workflow.
Keep enquiries connected to your CRM.
Start with your call flow. Supported languages, phone connectivity and integrations are confirmed before deployment.
No retainers for the sake of it. Every engagement runs the same four steps, in the open, with a report every Friday.
We map your market, audit your stack, and shortlist the highest-ROI moves.
A clear 90-day growth plan with milestones, deliverables, and LKR-priced budget.
Our Colombo team ships weekly — SEO, dev, content — and reports every Friday.
We double down on what's working and retire what isn't. Growth keeps climbing.
The same team stays on the account: monthly updates, fixes when something breaks, and new work as the business grows.
Who you'll work with
Digital Urgency is a Colombo-based SEO and digital marketing agency in Sri Lanka, founded by Walid Nazmi. We started by building and ranking our own online stores, then did the same for other Sri Lankan owners who were tired of agencies that sent a proposal, a junior, and a forty-page report nobody read.
Today the team covers SEO in Sri Lanka, Google Maps, websites, ecommerce and the WhatsApp follow-up that turns a search into a sale. We work in English, Sinhala and Tamil, quote every job in rupees before we start, and keep every account in your name.
AboutWalid Nazmi
Founder · Digital Urgency, Colombo
Industries we work with
When you compare digital marketing agencies in Sri Lanka, the pitch usually sounds the same. Ours is different in the details that matter: a fixed price in rupees agreed before any work starts, a written 90-day plan, and a report every month that says what shipped and what comes next.
You get a named SEO specialist in Sri Lanka on your account from day one — the person who audits your site is the person who does the work. There is no senior pitch followed by a junior handover, and there is no retainer for the sake of it.
And because ranking is only half the job, every plan from our SEO company in Sri Lanka includes the follow-up: Google Maps visibility for near-me searches in Colombo and beyond, and WhatsApp replies that answer an enquiry in seconds instead of the next morning.
Ask three things: who exactly will do the work, what the fixed price is before you start, and whether you keep your accounts if you leave. Any digital marketing agency in Sri Lanka that cannot answer all three plainly is selling a pitch, not a plan.
You need someone accountable. A lone SEO specialist is accountable but stretched; a big SEO company has capacity but you rarely meet the person doing the work. We give you a named specialist backed by a team for content, development and reporting.
Our SEO setup is a one-off Rs 25,000. Ongoing SEO packages in Sri Lanka start from Rs 50,000 a month, and the Dominate plan for multi-location businesses and stores is Rs 95,000 a month. Every price is in rupees and fixed before we start.
Local map-pack results often move within 4 to 8 weeks. Competitive national terms usually take 3 to 6 months of steady work. We never promise a position — anyone who does is guessing with your money.
Yes. We set up or clean up your Google Business Profile, fix categories and services, add photos and weekly posts, build citations on Sri Lankan directories, and put a review request into every follow-up so the profile keeps growing.
This site and its rupee pricing are for businesses in Sri Lanka — Colombo, Kandy, Galle, Negombo, Jaffna and everywhere in between. Our sister company serves Australian clients separately, so each market gets pricing and search work that fits it.
Setup: a full technical and on-page audit with the fixes made, Search Console and Analytics connected, a keyword baseline and an action plan. Growth adds up to 25 tracked keywords, two human-reviewed articles a month, citations and a review call. Dominate adds 50 keywords, four articles, backlinks and competitor tracking.
If you need enquiries this month, Google Ads on a tight budget will get them while SEO builds. If you can wait a quarter, SEO gives you traffic you do not pay for per click. Most Sri Lankan businesses do best with a small ads budget alongside SEO from the start, then taper the ads as rankings arrive.
Yes, through our digital marketing services: social media, Google and Meta ads, email and conversion optimisation. We start with search because that is where buying intent is, then add the channels that build on it.
Yes. This site is available in Sinhala and Tamil, we research keywords and write content in all three languages, and the team supports all three on WhatsApp.
BUSINESS COMMUNICATION / YOUR QUESTIONS
Request a DU SMS quote based on your message volumes, message types and integration needs. Rates, sender ID requirements and credit terms are confirmed before activation.
A traditional PABX uses equipment at your premises. A cloud PBX runs the phone system online. We assess your devices, extensions and connectivity before proposing a setup.
Porting or forwarding depends on your number and connection. We confirm eligibility and arrangements before you commit.
Voice languages and call quality must be confirmed through testing. Sinhala and Tamil voice support is not currently promised.
Send your building and meeting-room requirements for a DU PA & AV enquiry. Survey coverage, installation availability, equipment and warranty terms are confirmed in the proposal.
Book a free audit of your website, Google profile and how customers reach you today.