Digital Urgency Cloud PBX: Cloud PBX and PABX System for Sri Lankan Offices
Enquiries open. Availability, features and delivery terms are confirmed in your quote.
DU Cloud PBX. Plan a cloud PBX or PABX system around your office, branches and staff. Compare IP phone, desktop and mobile requirements in one business phone proposal, with number availability and call charges checked before setup.
Illustrative design concept
A clear scope before you commit.
Plan a cloud PBX or PABX system around your office, branches and staff. Compare IP phone, desktop and mobile requirements in one business phone proposal, with number availability and call charges checked before setup.
Internet outage and failover arrangements
Supported devices and extension limits
Choose the scope that fits.
Setup, usage, integrations and support charges are confirmed in your written quote.
LKR / STANDARD · PREMIUM · ENTERPRISE- DU Cloud PBX requirements: A focused use case
- Existing number forwarding or porting eligibility
- Internet outage and failover arrangements
Setup, usage, integrations and support charges are confirmed in your written quote.
Our process
Share your requirements and current systems
Review fit, availability and technical requirements
Agree scope, price and supported features in writing
Configure and test the agreed solution before launch
The details, in plain language.
What is DU Cloud PBX?
A cloud PBX runs the business phone system online rather than on a PBX appliance in your office. Device options and the features available depend on the configuration you choose.
Configuration options to review
These are requirements to discuss, not confirmed inclusions. Availability, supported features and delivery terms are checked for your project before you commit.
- Extensions on any device
- IVR / auto-attendant
- Ring groups and hunt lists
- Call transfer, hold, park and pickup
- Time-based routing
- Call recording with selectable retention
- Voicemail to email
- Call detail reports (CDR)
- Follow-me
- Business numbers
- Intercom between extensions across all branches
Built around your business
A clinic handling appointment enquiries needs a different setup from a retailer sending order updates or a team managing customer support. Start with the customer journey and choose the tools around it.
- SMEs and startups replacing a single landline and a mobile.
- Hospitals and clinics
- Apartments and condominiums
- Schools and tuition institutes
- Banks, leasing and insurance branches
- Retail, ecommerce and logistics
Before you commit
- Existing number forwarding or porting eligibility
- Internet outage and failover arrangements
- Supported devices and extension limits
- Recording retention, call charges and support terms
Share the systems you already use, expected volumes and your preferred way of working. Your proposal separates setup work, ongoing costs and optional additions so you can make a clear decision.
One scope. One clear proposal.
Setup, usage, integrations and support terms are agreed before implementation.
Frequently asked questions
What is a cloud PBX?
A cloud PBX runs the business phone system online rather than on a PBX appliance in your office. Device options and the features available depend on the configuration you choose.
How much does DU Cloud PBX cost in Sri Lanka?
Request a quote. Pricing depends on your scope, usage and integrations. We confirm setup, recurring charges and any third-party costs before you commit.
What needs to be confirmed before setup?
Existing number forwarding or porting eligibility; Internet outage and failover arrangements; Supported devices and extension limits; Recording retention, call charges and support terms. These are confirmed in your written proposal.
Can I choose Standard, Premium or Enterprise?
Yes. Choose a tier as a starting point for your enquiry. The final deliverables and supported features are agreed in your quote.
How do I get started?
Send your business requirements and the systems you already use. We review fit and availability, then provide a scoped proposal before any implementation.