DigitalUrgency.
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Automation & AI · SRI LANKA

Digital Urgency AI Chatbot: AI Chatbots for Sri Lankan Businesses

Enquiries open. Availability, features and delivery terms are confirmed in your quote.

DU AI Chatbot. Plan a website or WhatsApp AI chatbot around your own content, customer questions and handover process. Choose the channels you need, with language testing, integration scope and data terms confirmed before launch.

Packages Request a quoteBilling confirmed in quote · LKR

Illustrative design concept

Automation & AI / DIGITALURGENCY
Sri Lanka
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01 / What you get

A clear scope before you commit.

Plan a website or WhatsApp AI chatbot around your own content, customer questions and handover process. Choose the channels you need, with language testing, integration scope and data terms confirmed before launch.

01

Supported channels and language testing

02

Approved knowledge sources and human handover

03

CRM, booking and order lookup requirements

02 / Packages

Choose the scope that fits.

Setup, usage, integrations and support charges are confirmed in your written quote.

LKR / STANDARD · PREMIUM · ENTERPRISE
Standard

Request a quote

Proposed scope, confirmed in your quote.

Discuss this package
  • DU AI Chatbot requirements: A focused use case
  • Supported channels and language testing
  • Approved knowledge sources and human handover

Setup, usage, integrations and support charges are confirmed in your written quote.

03 / Our process

Our process

01

Share your requirements and current systems

02

Review fit, availability and technical requirements

03

Agree scope, price and supported features in writing

04

Configure and test the agreed solution before launch

04 / Explore the service

The details, in plain language.

What is DU AI Chatbot?

An AI chatbot uses a configured knowledge base and integrations to respond to customer questions. Human handover and testing help manage questions it cannot answer reliably.

Configuration options to review

These are requirements to discuss, not confirmed inclusions. Availability, supported features and delivery terms are checked for your project before you commit.

  • Website chat widget matched to your brand
  • WhatsApp, Facebook Messenger and Instagram deployment
  • Knowledge base training on your pages, PDFs and FAQs
  • Lead capture forms inside the chat
  • Booking and order-status lookups through integrations
  • Human hand-off to email, WhatsApp or a shared inbox
  • Conversation logs and monthly insights
  • Workflow automation via our Workflow Automation service

Built around your business

A clinic handling appointment enquiries needs a different setup from a retailer sending order updates or a team managing customer support. Start with the customer journey and choose the tools around it.

  • Online stores
  • Education and tuition
  • Hotels and tourism
  • Clinics and wellness
  • Professional services
  • Property and vehicles

Before you commit

  • Supported channels and language testing
  • Approved knowledge sources and human handover
  • CRM, booking and order lookup requirements
  • Data location, retention and model training policy

Share the systems you already use, expected volumes and your preferred way of working. Your proposal separates setup work, ongoing costs and optional additions so you can make a clear decision.

One scope. One clear proposal.

Setup, usage, integrations and support terms are agreed before implementation.

Frequently asked questions

Will the chatbot make up answers?

An AI chatbot uses a configured knowledge base and integrations to respond to customer questions. Human handover and testing help manage questions it cannot answer reliably.

How much does DU AI Chatbot cost in Sri Lanka?

Request a quote. Pricing depends on your scope, usage and integrations. We confirm setup, recurring charges and any third-party costs before you commit.

What needs to be confirmed before setup?

Supported channels and language testing; Approved knowledge sources and human handover; CRM, booking and order lookup requirements; Data location, retention and model training policy. These are confirmed in your written proposal.

Can I choose Standard, Premium or Enterprise?

Yes. Choose a tier as a starting point for your enquiry. The final deliverables and supported features are agreed in your quote.

How do I get started?

Send your business requirements and the systems you already use. We review fit and availability, then provide a scoped proposal before any implementation.

Will the chatbot always give a correct answer?

AI can make mistakes. We plan approved content, test likely questions and agree a human handover process. Data storage and model policies are confirmed before launch.

Connect the next part of your workflow.