Digital Urgency AI Chatbot: AI Chatbots for Sri Lankan Businesses
Enquiries open. Availability, features and delivery terms are confirmed in your quote.
DU AI Chatbot. Plan a website or WhatsApp AI chatbot around your own content, customer questions and handover process. Choose the channels you need, with language testing, integration scope and data terms confirmed before launch.
Illustrative design concept
A clear scope before you commit.
Plan a website or WhatsApp AI chatbot around your own content, customer questions and handover process. Choose the channels you need, with language testing, integration scope and data terms confirmed before launch.
Approved knowledge sources and human handover
CRM, booking and order lookup requirements
Choose the scope that fits.
Setup, usage, integrations and support charges are confirmed in your written quote.
LKR / STANDARD · PREMIUM · ENTERPRISE- DU AI Chatbot requirements: A focused use case
- Supported channels and language testing
- Approved knowledge sources and human handover
Setup, usage, integrations and support charges are confirmed in your written quote.
Our process
Share your requirements and current systems
Review fit, availability and technical requirements
Agree scope, price and supported features in writing
Configure and test the agreed solution before launch
The details, in plain language.
What is DU AI Chatbot?
An AI chatbot uses a configured knowledge base and integrations to respond to customer questions. Human handover and testing help manage questions it cannot answer reliably.
Configuration options to review
These are requirements to discuss, not confirmed inclusions. Availability, supported features and delivery terms are checked for your project before you commit.
- Website chat widget matched to your brand
- WhatsApp, Facebook Messenger and Instagram deployment
- Knowledge base training on your pages, PDFs and FAQs
- Lead capture forms inside the chat
- Booking and order-status lookups through integrations
- Human hand-off to email, WhatsApp or a shared inbox
- Conversation logs and monthly insights
- Workflow automation via our Workflow Automation service
Built around your business
A clinic handling appointment enquiries needs a different setup from a retailer sending order updates or a team managing customer support. Start with the customer journey and choose the tools around it.
- Online stores
- Education and tuition
- Hotels and tourism
- Clinics and wellness
- Professional services
- Property and vehicles
Before you commit
- Supported channels and language testing
- Approved knowledge sources and human handover
- CRM, booking and order lookup requirements
- Data location, retention and model training policy
Share the systems you already use, expected volumes and your preferred way of working. Your proposal separates setup work, ongoing costs and optional additions so you can make a clear decision.
One scope. One clear proposal.
Setup, usage, integrations and support terms are agreed before implementation.
Frequently asked questions
Will the chatbot make up answers?
An AI chatbot uses a configured knowledge base and integrations to respond to customer questions. Human handover and testing help manage questions it cannot answer reliably.
How much does DU AI Chatbot cost in Sri Lanka?
Request a quote. Pricing depends on your scope, usage and integrations. We confirm setup, recurring charges and any third-party costs before you commit.
What needs to be confirmed before setup?
Supported channels and language testing; Approved knowledge sources and human handover; CRM, booking and order lookup requirements; Data location, retention and model training policy. These are confirmed in your written proposal.
Can I choose Standard, Premium or Enterprise?
Yes. Choose a tier as a starting point for your enquiry. The final deliverables and supported features are agreed in your quote.
How do I get started?
Send your business requirements and the systems you already use. We review fit and availability, then provide a scoped proposal before any implementation.
Will the chatbot always give a correct answer?
AI can make mistakes. We plan approved content, test likely questions and agree a human handover process. Data storage and model policies are confirmed before launch.